Let’s take a deeper look at Robert Gibb & Sons HVAC Company in Fargo, ND
When selecting an HVAC company for your Fargo, ND home, you want a contractor with proven expertise and dedication to service. With over 60 years of experience meeting local homeowners’ heating and cooling needs, Robert Gibb & Sons stands out as a premier provider of HVAC installation, maintenance, and repair in the greater Fargo area.
In this comprehensive review, we’ll take an in-depth look at the history, services, staff, and reputation of Robert Gibb & Sons. Whether you need a new air conditioner, furnace repairs, or routine maintenance, read on to see why they excel as one of the top choices for residential and commercial HVAC in Fargo, ND.
Overview of Robert Gibb & Sons HVAC
Robert Gibb & Sons is a family-owned and operated HVAC company serving the Fargo, ND area since 1957. Originally founded by Robert Gibb, the company is now in its third generation of family management under the leadership of present owner Mark Gibb.
With their main office located at 4141 28th Avenue South in Fargo, Robert Gibb & Sons services residential clients throughout Fargo, West Fargo, and surrounding communities. They also handle HVAC needs for many local commercial buildings and businesses.
The company employs a staff of over 35 highly trained technicians to handle HVAC system installations, replacements, seasonal maintenance, repairs, and 24/7 emergency calls across the region. They are available by phone at (701) 232-3862.
Robert Gibb & Sons holds an A+ accreditation with the Better Business Bureau serving Minnesota and North Dakota. They are also rated as one of the top HVAC companies in the Fargo area by various local business review sites.
Key Services Offered
As a full-service HVAC company, Robert Gibb & Sons offers comprehensive services to meet both residential and commercial heating and cooling needs in Fargo, including:
HVAC System Installation
- Expert installation of furnaces, central air conditioners, heat pumps, boilers, radiant heating systems
- Ductwork cleaning, sealing, and insulation
- Smart thermostat programming
- Zoned comfort systems
- Indoor air quality products
HVAC Maintenance & Tune-Ups
- Air filter replacements
- Cleaning of drains, coils, components
- Leak inspections
- Refrigerant top-offs
- Combustion and safety checks
- Comprehensive maintenance plans
HVAC Repair Services
- Diagnostics and repairs of all HVAC system brands
- Emergency furnace and AC repairs
- Leak repairs
- Blower motor and fan repairs
- Thermostat calibration and upgrades
- Commercial kitchen equipment repair
- Maintenance for HVAC systems still under warranty
Full System Replacements
- Removal and eco-friendly disposal of old HVAC systems
- Installation of new, high-efficiency systems
- Extended service warranties on new installs
- Flexible financing options
Commercial HVAC Services
- Restaurant walk-in cooler/freezer installation and repair
- Boiler repair and maintenance
- Rooftop HVAC unit service
- Thermal imaging to detect insulation issues
- Preventative maintenance programs
- Indoor air quality assessments
This wide range of services, from duct cleaning and AC tune-ups to rooftop unit replacements and restaurant cooler installation, demonstrates Robert Gibb & Sons’ capabilities across residential and commercial HVAC needs.
Standing Behind All Work With Strong Warranties
An indicator of a quality HVAC company is the warranties they offer on equipment and workmanship. Robert Gibb & Sons provides some of the strongest coverage in the Fargo area.
For all new HVAC system installations, Robert Gibb & Sons offers a minimum 12-month labor warranty on workmanship. They also pass along manufacturer warranties from leading brands they install, including:
- Carrier: 10-year parts limited warranty on gas furnaces, heat pumps, and air conditioners
- Trane: 10-year parts limited warranty on residential equipment
- Rheem: 10-year parts limited warranty on furnaces and air handlers
- American Standard: 10-year parts limited warranty on Platinum series AC units
These robust factory-backed warranties combined with Robert Gibb & Sons’ in-house labor warranty provide peace of mind on major HVAC investments. The company stands behind their expertise to deliver reliable, long-lasting comfort and efficiency.
Staffed With NATE-Certified HVAC Technicians
When hiring an HVAC company, it’s critical their technicians hold proper training and licensing. This ensures your systems are sized, installed, and serviced correctly.
Robert Gibb & Sons employs over 35 highly experienced technicians, most of whom hold NATE certification – the foremost certification in the HVAC industry.
NATE (North American Technician Excellence) certification proves a technician’s real-world knowledge in installing, maintaining, troubleshooting, and repairing residential and light commercial HVAC systems. Certified techs must pass rigorous written exams testing all aspects of HVAC service.
Robert Gibb & Sons also has over half a dozen technicians holding specialized senior-level NATE certifications in areas like air conditioning service, air distribution, heat pumps, gas heating, and commercial refrigeration.
This high percentage of NATE-certified technicians gives customers confidence in the staff’s abilities to properly assess issues, recommend repairs, install new systems, and leverage industry best practices. No job is too complex for Robert Gibb & Sons’ seasoned techs.
Cutting-Edge HVAC Technology And Tools
In addition to seasoned technicians, a hallmark of leading HVAC companies is using the latest diagnostic technology and equipment. This allows their team to thoroughly inspect systems and precisely pinpoint any issues.
Robert Gibb & Sons continually invests in state-of-the-art tools and computerized equipment for their technicians. Examples of their high-tech gear include:
- Digital smart manifold gauges providing precise refrigerant measurements
- FLIR infrared cameras to visually detect leaks and insulation deficiencies
- Variable-speed vacuum pumps for rapid, efficient refrigerant evacuation
- Minimally invasive micro-inspection cameras
- Fluke multimeters, carbon monoxide analyzers, and combustion testers
- Fleetmatics GPS fleet tracking for rapid dispatch and improved route efficiency
This commitment to using the newest digital instruments allows Robert Gibb & Sons technicians to evaluate HVAC systems in detail, catch minor issues before they become major, and resolve problems efficiently in one visit. Technicians receive ongoing training to leverage these tools for precision work.
Stellar Reputation And Reviews
With decades of service across thousands of Fargo-area homes and businesses, Robert Gibb & Sons has built a sterling reputation as a trustworthy local HVAC company. They enjoy extensive positive word-of-mouth referrals and online reviews.
As an A+ rated business with the BBB, Robert Gibb & Sons has zero registered complaints with the BBB for their HVAC work – a strong testament to customer service. They hold an average 4.9 out 5-star overall rating on the BBB site based on homeowner reviews.
Robert Gibb & Sons also averages 4.8 out of 5 stars on Google Reviews with high marks for quality service, fair pricing, responsiveness, and knowledgeable staff. Many reviews specifically cite the technicians’ training and professionalism.
Here are excerpts from just a few of the company’s many glowing online reviews:
“Had them install a new AC unit, replace aluminum wiring and update breaker box. Every person I interacted with was fantastic – friendly, prompt, polite, no pressure sales.” – Lisa D. on Google
“We have been using Gibb for over 18 years. We have always been satisfied with their level of professionalism and workmanship.” – R. Matt L. on Google
“Their staff is professional, prompt, and priced competitively. I highly recommend using them.” – Megan C. on Better Business Bureau
Considering they handle several thousand HVAC calls annually, maintained an excellent BBB rating, and consistently earn rave reviews for 60+ years, it’s clear Robert Gibb & Sons’ stellar reputation is well-earned through customer satisfaction across decades of service.
Reasonable Pricing And Financing Options
While pricing often varies based on equipment brands and project scope, most reviewers report Robert Gibb & Sons offers very fair and reasonable rates for HVAC work in the Fargo area. They avoid high-pressure sales tactics, instead focusing on finding the right system for your needs and budget.
For major installations, Robert Gibb & Sons provides flexible financing plans to ease the investment through options like 12 months same-as-cash or longer 0% APR financing based on credit approval.
The company also runs seasonal discounts and rebates that can save homeowners hundreds on new systems – including solid savings on high-efficiency Carrier Infinity series products.
Robert Gibb & Sons provides free estimates for all installation and repair work. This allows you to get quotes from multiple companies to compare pricing. Based on customer feedback, their quotes are highly competitive.
Committed To Community And Local Economy
As a family-owned business operating in Fargo for over six decades, Robert Gibb & Sons is deeply committed to supporting the local community and economy.
The company runs occasional giveback promotions, donates to community fundraisers, and volunteers to install free heating systems in homes for those in need. They also employ dozens of local technicians and purchase products through regional supply companies to fuel local jobs and growth.
Robert Gibb & Sons’ owners sit on the board of several local organizations, including the North Dakota State College of Science. They are dedicated to giving back and enabling local employment through their family HVAC company.
For homeowners specifically seeking an HVAC company invested in the Fargo community, Robert Gibb & Sons is an excellent choice.
Conclusion: Premier HVAC Company For Fargo Homes
When it comes to heating and cooling, few local companies can match the history, expertise, and customer service of Robert Gibb & Sons. After thoroughly reviewing their 60+ year track record, it’s clear why they are regarded as one of the leading HVAC providers in the greater Fargo area.
From NATE-certified technicians to industry-leading warranties, cutting-edge equipment to rave customer reviews, Robert Gibb & Sons delivers a premier HVAC experience. They combine generations of family management with modern technology and training.
For Fargo, ND homeowners needing a new air conditioner or furnace installation, seasonal maintenance, repairs for an existing system, or expert commercial HVAC service – Robert Gibb & Sons is a top choice to provide lasting comfort and value. Their capabilities, craftsmanship, and customer satisfaction are unmatched.
